9.1
Excellent

Rating based on real opinions written by our clients during the check-out

Verified comments
  • 9.2
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  • 8.5
  • Room: very good
    View: excellent
    Staff: friendly, professional, could not ask for better.
    Gym access: awesome

    The only negative, was the wifi problem. Wifi stopped ... View more
    Room: very good
    View: excellent
    Staff: friendly, professional, could not ask for better.
    Gym access: awesome

    The only negative, was the wifi problem. Wifi stopped working for some of our devices. The hotel never really found out why. We were given access to a different wifi source called "STAFF", which worked for the rest of that day, but stopped working for us by the following morning. This really was a big deal and might affect whether we come back for a third stay (also stayed in the hotel last year (Aug 2017) View less

  • My son is a wheelchair user and we booked because you offer accessible rooms. Would have preferred two single beds but staff offered to put ... View more My son is a wheelchair user and we booked because you offer accessible rooms. Would have preferred two single beds but staff offered to put in another bed. Decided to use extra pillows to seperate son feom myself instead.
    Hotel excellent apart from canvas paintings which need renowing. View less

  • International TV channels are very limited! I'm not interested in Chinese or American TV propaganda and would have expected to see at least one ... View more International TV channels are very limited! I'm not interested in Chinese or American TV propaganda and would have expected to see at least one decent English news channel. View less

  • The hotel staff is welcoming and helpful. Especially the receptionist Cristian impressed us with his good manners and with his readiness in helping with all ... View more The hotel staff is welcoming and helpful. Especially the receptionist Cristian impressed us with his good manners and with his readiness in helping with all our needs. View less

  • Ideal location. Very friendly and helpful staff. Clean, comfortable and warm. Very good breakfast. Only minus was no tea/coffee in room. Although a kettle ... View more Ideal location. Very friendly and helpful staff. Clean, comfortable and warm. Very good breakfast. Only minus was no tea/coffee in room. Although a kettle was provided when we asked and I always have peppermint tea bags with me. View less