9.1
Excellent

Rating based on real opinions written by our clients during the check-out

Verified comments
  • 9.3
  • 9.4
  • 8.9
  • 9.4
  • 8.6
  • As we had made our reservation directly on the hotel website (1 twin room, 1 suite) and had therein asked for a twin-bed-room on an ... View more As we had made our reservation directly on the hotel website (1 twin room, 1 suite) and had therein asked for a twin-bed-room on an upper floor, it was a little disappointing that the rooms were on the lowest floors and that instead of the twin room there was a double bed room reserved for us. Anyway, the staff spontaneously organized a twin room. Happy also, that we were allowed to check-in quite early in the morning. Breakfast was very good. Staff in the outside bar could be more friendly and efficient. View less

  • Great hotel. Our first time in Valencia but hopefully not our last. Location of hotel is brilliant, nothing to too far away. We had drinks ... View more Great hotel. Our first time in Valencia but hopefully not our last. Location of hotel is brilliant, nothing to too far away. We had drinks in the bar a couple of nights and were pleasantly surprised at the cost. Breakfast was very good, Would thoroughly recommend. View less

  • Room: very good
    View: excellent
    Staff: friendly, professional, could not ask for better.
    Gym access: awesome

    The only negative, was the wifi problem. Wifi stopped ... View more
    Room: very good
    View: excellent
    Staff: friendly, professional, could not ask for better.
    Gym access: awesome

    The only negative, was the wifi problem. Wifi stopped working for some of our devices. The hotel never really found out why. We were given access to a different wifi source called "STAFF", which worked for the rest of that day, but stopped working for us by the following morning. This really was a big deal and might affect whether we come back for a third stay (also stayed in the hotel last year (Aug 2017) View less

  • My son is a wheelchair user and we booked because you offer accessible rooms. Would have preferred two single beds but staff offered to put ... View more My son is a wheelchair user and we booked because you offer accessible rooms. Would have preferred two single beds but staff offered to put in another bed. Decided to use extra pillows to seperate son feom myself instead.
    Hotel excellent apart from canvas paintings which need renowing. View less

  • International TV channels are very limited! I'm not interested in Chinese or American TV propaganda and would have expected to see at least one ... View more International TV channels are very limited! I'm not interested in Chinese or American TV propaganda and would have expected to see at least one decent English news channel. View less